Q: How did HELP International get started?

Following a trip in 1999 to an orphanage in Romania, Jean Kaye came home committed to sending much needed medical supplies. As a result of not finding a shipping solution, she began HELP International in 2000.

Q: What methods do you use for your shipments?

Land, sea and sky! Our land shipments are trucks either loaned or rented. We use FedEX for our air shipments. The containers, the size of a semi trailer, is loaded at the warehouse, trucked to a US port then loaded on a ship to an international port.

Q:  How much does a container cost to ship?

If a container is being sent to a “port city” then the cost ranges from $5000-$10,000. If the container needs to be trucked from a foreign port to a destination that is “land locked”, the cost increases to $12,000-$22,000.

Q: Who pays for the shipping?

The cost of the shipment is either paid by the church, organization or person sponsoring the container or it is paid for by the organization receiving the shipment.

Q: Shipping seems expensive.  Is it worthwhile?

The average retail value of the container contents ranges from $200,000-$300,000. That is a huge ROI.

Q: Where does the warehouse inventory come from?

All of our items shipped, are donated items. We are a blessed nation. Our landfills contain items that could change the future for entire countries. We are committed to sending all we can.

Q: How long does it take to complete a shipment?

Approximately 3 months from the time we receive the desired inventory list. Filling that request may take longer if the items are not currently in the warehouse. We then schedule the container, load it and it is then shipped out of a US port.